Frequently Asked Questions

How Do We Book ?

To Book one of our properties firstly check that it is available for your date, our up to date availability is shown for each house on its page.

We take one third of the total cost upon booking, this is non refundable in the event of cancellation, for more details please see our terms and conditions.
We also ask you to fully complete our booking form, this can either be found on our Book A Stay page or one we may have emailed you.
You can pay the booking amount via Bank Transfer or with Debit or Credit card on our website. We use PayPal to take payments, you do not need a PayPal account to make a payment, simply “Check Out As A Guest”

The balance of the cost is due on the first of the month, prior to the month you are staying.

A damage deposit of £500 is due two weeks before your stay. This must be paid by bank Transfer and will be requested by email. This will be returned 10 working days after departure providing that there has been o damage to the property, no undue nuisance caused and that the property is left in the same state of cleanliness as you received it.

Do You Accept Dogs?

We are happy to accept up to 3 dogs. We make a charge of £50 for a Weekend or Midweek stay and £100 for a full week for each dog.

Can We Bring Our DJ Equipment ?

No. We will not accept the use of commercial type sound equipment in our properties.

Are You Near The Coast ?

Our properties are very near to the Jurassic Coast.
Meadow View is located approximately 15 minutes easy drive to Exmouth.
River View is approximately 20 minutes drive from Lyme Regis, famous for its fossils and at the heart of the Jurassic coast.

Are The Beds Made Up ?

Yes the beds are made up for your arrival. We ask you to bring your own towels.

Do We Share The Swimming Pool ?

No, the swimming pool is for your exclusive us, it is not shared with anyone else.
It is available for you use at anytime during your stay.

Do I Have To Pay A Damage Deposit ?

A damage deposit of £500 is due two weeks before your stay.
This must be paid by bank Transfer and will be requested by email.
This will be returned 10 working days after departure providing that there has been o damage to the property, no undue nuisance caused and that the property is left in the same state of cleanliness as you received it.

Do You Have Noise Restrictions ?

We are very aware that there will be a reasonable level of noise from your group, however we ask you to show due consideration to properties in the surrounding area. It is not acceptable to cause nuisance to nearby properties.

If you are looking for a property for a noisy wild party we are certainly not for you.

Can We Rent Just One Room ?

No, our properties are rented as a whole for exclusive and private use.

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Luxury Retreats Devon

Contact Us

01297 680298
07926 003199
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